I can't takes no mores.

I've been a Telstra customer for over a decade. Mobile plan after mobile plan, iPads, wifi devices, broadband and all sorts.

And here I am, sitting on my 2nd outage in the last 7 days. The 4th or 5th this year already. And what do I get? Big bills and condescending "oh no! that would be annoying, wouldn't it, Kat?" script readers from the Telstra support team.

I stupidly & recently signed up to the country's biggest and most incompetent network for another 24 months which right now feels like an eternity.

Like I married the wrong guy and before the honeymoon is over I am already wishing for a divorce.

I'm not even sure what my motivation was, I was in a hurry, my phone was on it's last leg & needed an upgrade before a major work trip. I wanted the new samsung and the eye-mask thingy it came with. Nope, sorry, not in stock. Oh well, I'm here. The phone will be enough.

Would you like a screen protector? Sorry we only have the small one for the old samsung, this'll do right? #no

I can't take this lazy service that I pay top dollar for anymore so I took to their social pages, only to have my post removed seconds after it was posted a couple of times. No profanity (well there was but it was bleeped out).

Here it is:

After more research, it looks like everyone in my local area is impacted by the same outage that was turning me grey haired too.  

Do Telstra think because they have the biggest network they can just poop all over the customer's who's big bills pay their wages? 

Anyway, maybe the coffee hadn't kicked in, or maybe I've just HAD IT UP TO HERE with Telstra, but I decided I wasn't getting a response or solution from Telstra, so I reached out to Optus:

And not long after:

Stay tuned!

#savemefromtelstra